FMC Now Accepts Online Payments

Contact: Karen V. Gregory, Secretary (202-523-5725)

In keeping with its commitment to provide quality customer service while reducing customers’ paperwork burden, the Federal Maritime Commission (FMC) is introducing an online payment option for paying FMC fees and invoices. The FMC has contracted with the Department of the Treasury’s Pay.gov service to provide online payment options for Commission services.

Beginning today, the Commission is providing two options for making payments – online and by paper check. Electronic payment options include debit/credit card and Automated Clearing House (ACH), in which your payment is debited from your checking or savings account.

Chairman Mario Cordero said, “I am very pleased the FMC is now able to offer a level of service to the public they have come to expect and deserve in the digital age.”

The benefits to using Pay.gov are:

• A safe and secure system
• Immediate feedback when errors are made and instructions on how to correct them
• 24/7 online access

Some Commission services, such as Freedom of Information Act requests, must be paid after the request has been processed and the requester receives an FMC invoice for the actual services rendered. However, most Commission services can be paid without an invoice when you submit a filing, application, or request for services.

If you have difficulties using Pay.gov, please contact their technical support team:
Toll-free: 800-624-1373, Select Option #2
Email: pay.gov.clev@clev.frb.org

For questions regarding submitted payments or about FMC fees and invoices please contact the FMC’s Office of Budget and Finance:
Phone: 202-523-5770
Email: obfmmaritime@fmc.gov